AI & Robotics Directors’ ForumS



AI & CX transforming

Financial Services

Thursday 27 June at the Shard

These one day interactive Directors’ Forums provide insights and expert advice from world leading experts and practitioners on how to embrace the new age of automation and how to transform organisations to deliver Customer Experience (CX) and HR excellence and maximise workforce effectiveness. Hosted at Gallup’s conference centre in The Shard, London.

2019 Series of AI and CX Directors’ Forums

Stay up to date with AI and CXtech developments that will help you drive performance and profitability, book your tickets now to attend  our popular series of  Directors Forums at The Shard in London. Places are limited to 100 delegates


• AI & CX Transforming Financial Services, Thursday 27 June

The Speaker running order is now available




Speakers include

Chris Ezekiel, CEO of Creative Virtual

Abhijit Akerkar, AI Strategist & Business Integrator at Lloyds Banking Group

Tom Castle, Head of Artificial Intelligence Practice and Development at Natwest

Mark Cliffe, Chief Economist at ING

Saurabh Moody Voiceman, CEO of Alphaa AI

Dr Djamila Amimer, CEO Mind Senses Global


we have a packed agenda for the day
with 10 speakers, 2 panels and 1 case-study.




Use the checkout below, or if you prefer visit eventbrite directly here AI transforming financial services


Gallup Conference Centre, The Shard
32 London Bridge St, London SE1 9SG


RAIL: London Bridge station for both underground and mainline trains.

CAR: Parking is available in Kipling Street and Southwark Bridge Road. The Shard sits within London’s Congestion Charge zone.

ON FOOT: A 30-minute walk along the South Bank of the Thames from Waterloo station, and a 5-minute walk across London Bridge from the City.

Some of the speakers at this event include

Dr Djamila Amimer

CEO Mind Senses Global

Abhijit Akerkar

AI Strategist & Business Integrator , Lloyds Banking Group

Clara Durodié

Chair, Cognitive Finance Group, AI technology strategist

Aric Whitewood

Founding Partner at WilmotML

Tom Castle

Director, Artificial Intelligence, RBS

Dr Andy Pardoe

Director for Artificial Intelligence, Accenture & Founder of Informed.AI

Martin Hill-Wilson

Customer Service, CX & AI Engagement Strategist

Chris Ezekiel

Founder & CEO, Creative Virtual

Speakers at previous events include:

Neel Davda

Head of Sales, UKI, Bold360

Richard Chataway

Founder, Communication Science Group

Nina Jones

Founder Solo Ocho, Former Director Customer Experience, Microsoft

Ian Gosling

Founder, Autto.

Amin Fard


Sophie Gonin

CEO, Alume Consulting & ex Facebook and eBay

Abhijit Akerkar

AI Strategist & Business Integrator , Lloyds Banking Group

Jeff Wellstead

Chief Strategy Officer, Gtmhub

Tom Castle

Director, Artificial Intelligence, RBS

Stefano Perego

Head of UK Customer Fulfillment, Amazon

Dr Andy Pardoe

Director for Artificial Intelligence, Accenture & Founder of Informed.AI

Ian Cairns

Global Performance Marketing Director, Just Eat

Martin Hill-Wilson

Customer Service, CX & AI Engagement Strategist

Anton Fishman

Managing Director, Fishman & Partners Ltd

Alice Zimmermann

Global Product Partnerships, Google

Rob McCargow

Director of AI, PwC

James Alexander

Decisioning Director, Sky

Daniel Hulme

CEO, Satalia

Chris Ezekiel

Founder & CEO, Creative Virtual

David Burden

Managing Director, Daden

Prof Philip Bond

UK Council for Science & Technology, Adviser to Prime Minister on AI

Maria Semykoz

Workplace Analytics Architect, Gallup

Andy Peart

CMO, Artificial Solutions

James Rapinac

Director, Gallup

Rob Buckingham

Director of UK Atomic Energy Authority and Head of RACE

Virginie VAST

Head of Cognitive Procurement and Digital Sourcing, Vodafone

Stewart Bromley

Chief Operating Officer, Atom Bank

Mike Havard

Director, Ember Services

Professor Noel Sharkey

Professor of AI and Robotics, Co-director Foundation for Responsible Robotics.


AI & Robotics events are organised by Informed AI Events Ltd

A business media organisation with a reputation for creating mould-breaking business events that challenge traditional thinking and overturn established formats. With more than 30 years’ experience the Informed AI team has managed national and international events on every continent in industries including customer experience, employee engagement, outsourcing, information and communication technologies, food manufacturing, nutrition and pharmaceutical industries. Informed AI  events are more than conferences; they connect audiences in new ways, opening up opportunities for discussion and debate that foster innovation and business growth.

For information on the AI & Robotics and CX events, please contact: Andy Pardoe via email: [email protected]